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Mahalo Bowls & Rolls - Website Terms and Conditions
1. Acceptance of Terms:
By accessing and using the Mahalo Bowls & Rolls website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.
2. Use of the Website:
2.1. You agree to use the Mahalo Bowls & Rolls website only for lawful purposes and in a manner consistent with all applicable laws and regulations.
2.2. Mahalo Bowls & Rolls reserves the right to modify or discontinue any aspect of the Website at any time.
3. User Account:
3.1. To access certain features of the website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities that occur under your account.
3.2. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Ordering and Purchases:
4.1. Mahalo Bowls & Rolls offers online ordering services. By placing an order through our website, you agree to provide accurate and current information.
4.2. Orders placed through the Website are subject to availability and acceptance.
4.3. All prices on the Website are in the local currency and are subject to change without notice.
4.4. Payment must be made at the time of order placement. We accept the forms of payment indicated on our website.
5. Cancellation and Refund Policy:
5.1. Orders can be canceled within a specific timeframe. Refer to our cancellation policy for details.
5.2. Mahalo Bowls & Rolls reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.
5.3. Refunds, if applicable, will be processed according to our refund policy.
6. Content and Intellectual Property:
6.1. All content on the Mahalo Bowls & Rolls website, including text, graphics, logos, images, and software, is the property of Mahalo Bowls & Rolls and is protected by intellectual property laws.
6.2. You may not reproduce, distribute, display, sell, or modify any content on this website for any purpose without the express written permission of Mahalo Bowls & Rolls.
7. Privacy Policy:
Our Privacy Policy outlines how we collect, use, and disclose personal information. By using our website, you agree to the terms of our Privacy Policy.
8. Disclaimer of Warranties:
Mahalo Bowls & Rolls makes no representations or warranties of any kind, express or implied, regarding the website's operation or the information, content, materials, or products included on the website.
9. Limitation of Liability:
Mahalo Bowls & Rolls shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website.
10. Modification of Terms:
Mahalo Bowls & Rolls reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website.
11. Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of Court of First Instance of Bonaire, St Eustatius and Saba.
12. Contact Information:
If you have any questions or concerns about these terms and conditions, please contact us at Contact@MahaloBonaire.com.
By using the Mahalo Bowls & Rolls website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Mahalo Bowls & Rolls - Return and Refund Policy
1. Returns:
1.1. We strive to provide you with the highest quality of Poke bowls. If you are not satisfied with your order, please contact us immediately after receiving your order.
1.2. To initiate a return, please provide your order number and a detailed explanation of the issue. We may request supporting documentation such as photographs to assess the situation.
2. Refunds:
2.1. Refunds will be processed based on the original payment method used for the order.
2.2. If your return is approved, the refund will be initiated, and you will receive the credit within a certain number of days, depending on your card issuer's policies.
3. Eligibility for Refund:
3.1. Refunds may be issued if the product is spoiled or inedible.
3.2. Refunds are not provided for issues resulting from customer negligence, such as failure to pick up the order in a timely manner.
4. Cancellation Policy:
4.1. Orders can be canceled within 10 minutes of placement through our online platform.
4.2. To cancel an order, please log in to your Mahalo Bowls & Rolls account and navigate to your order history.
4.2.1. Select the order you wish to cancel and follow the cancellation instructions provided.
4.3. Cancellations are accepted for orders that have not yet been prepared or dispatched by our kitchen.
4.3.1. Once the order has been prepared or is in the delivery process, it cannot be canceled.
4.4. If you cancel your order within the specified time frame, a refund will be issued to the original payment method used for the order.
4.4.1. Refunds may take a certain number of days to process, depending on your card issuer's policies.
4.5. Cancellations requested after the specified time frame are not eligible for a refund.
4.6. If you encounter any issues or have questions about the cancellation process, please contact our customer service team at Contac@MahaloBonaire.com.
4.7. Mahalo Bowls & Rolls reserves the right to update or modify this cancellation policy at any time without prior notice. Please review the policy periodically for any changes.
By placing an order with Mahalo Bowls & Rolls, you agree to and acknowledge this Online Order Cancellation Policy.
5. Procedure for Returns:
a. Contact our customer service team at Contact@MahaloBonaire.com within 1 hour of receiving your order.
b. Provide your order number and a detailed explanation of the issue, along with any necessary supporting documentation.
6. Replacement Policy:
If the issue with your order is due to wrong product being delivered, we may offer a replacement rather than a refund.
7. Contact Information:
If you have any questions or concerns about our return and refund policy, please contact us at Contact@MahaloBonaire.com.
8. Policy Changes:
Mahalo Bowls & Rolls reserves the right to update or modify this return and refund policy at any time without prior notice. Please review the policy periodically for any changes.
By placing an order with Mahalo Bowls & Rolls, you agree to and acknowledge this Return and Refund Policy.
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